Privacy Policy

1. Introduction

Welcome to TranslateAir. This privacy policy explains how we handle your data when using our translation application. We are committed to protecting your privacy and ensuring transparency about our data practices.

TranslateAir is designed with privacy-first principles. We never store or record your data. Your security and privacy are our highest priorities.

2. Data We Collect

Our approach is to collect only what's absolutely necessary to provide our translation services:

• Translation Content: Text that you submit for translation is sent to our translation API to deliver the translation service. This content is processed in real-time and is never stored or recorded by us. Once the translation is delivered, the data is immediately discarded.

We do NOT collect:

• App usage statistics
• Crash reports
• Personal identification information
• Contact information (email, phone number)
• Location data
• Browsing history or data from other apps
• Payment information

3. How We Use Data

The only data we collect (your translation content) is used exclusively for:

• Processing your translation requests

4. Third-Party Services

TranslateAir uses the following third-party services to deliver our functionality and improve your experience:

• Translation APIs: We use services such as OpenAI (ChatGPT), Google Translate, DeepL, and Gemini to process translation requests. Only the text submitted for translation is shared.
• Google Analytics: Our website uses Google Analytics to understand and improve user interactions. Analytics data is collected in aggregate form and does not identify individual users.

5. Data Security

We implement robust technical and organizational measures to protect your privacy. Your translation content is transmitted using secure encryption protocols and is never permanently stored. Our security-first approach ensures that your data remains protected throughout the entire translation process.

6. Data Retention

TranslateAir does not store or record any text submitted for translation. All processed data is completely transient and is immediately discarded after the translation service is delivered. This zero-retention policy is a cornerstone of our commitment to your privacy.

7. Your Rights

Depending on your location, you may have rights regarding your data, including:

• Accessing any data we hold about you
• Requesting deletion of data
• Opting out of analytics collection

Since we collect minimal personal information, these rights may have limited application to our service.

8. Children's Privacy

TranslateAir does not knowingly collect data from children under 13. If you believe we have inadvertently collected data from a child, please contact us to have it removed.

9. Pricing and Terms

We reserve the right to modify, update, or change our pricing structure and subscription fees at any time. Factors that may influence pricing changes include but are not limited to:

• Changes in market conditions
• Additions of new features or services
• Changes in operational costs
• Inflation or currency fluctuations
• Competitive positioning

Any pricing changes will be communicated to existing users at least 30 days before implementation. By continuing to use TranslateAir after any fee changes, you acknowledge and agree to the new pricing structure.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of Türkiye.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: support@translateair.com