Frequently Asked Questions

What is TranslateAir?

TranslateAir is a macOS app that lets you instantly translate any selected text — from any app.

The app lives in your menu bar for quick access, where you can perform both translations and OCR scans.

But it's not just limited to the menu bar: you can also trigger translations or OCR directly from any app using keyboard shortcuts.

In the Enhanced version, selected text is automatically detected and translated via a floating bar that appears right next to your selection — no clicks needed.

What is the Floating Bar?

The Floating Bar is a contextual translation popup that appears next to your selected text.

In the Enhanced version, it shows up automatically whenever you select text in any app.

You can also trigger it manually using a keyboard shortcut — this shortcut is available in both versions.

However, automatic detection is exclusive to the Enhanced version.

Which translation engines are used?

TranslateAir integrates multiple top-tier translation engines, including:

  • – ChatGPT
  • – Gemini
  • – DeepL
  • – Google Translate

You can switch between them based on your needs — for speed, nuance, or technical accuracy.

Why does the app ask for Accessibility and Screen Recording permissions?

  • – Accessibility permission is required to enable global keyboard shortcuts and to detect selected text automatically for the Floating Bar.
  • – Screen Recording permission is needed to extract text from images or non-selectable content via OCR.

What's the difference between the App Store and Direct (Enhanced) version?

There is only one key difference:

In the Enhanced version, selected text is automatically detected and the Floating Bar appears without any interaction.

Due to App Store sandbox restrictions, this feature is not available in the App Store version.

Does my subscription work across both versions?

Not at the moment. Subscriptions are tied to the version you purchased.

If you need support with a transfer, contact us at support@translateair.com.

Can I use TranslateAir offline?

Not yet. TranslateAir currently requires an internet connection to access translation models and OCR services.

Offline support is on our roadmap.

Can I change or cancel my subscription?

  • – If you purchased via the App Store, go to your Apple account settings.
  • – If you're using the Enhanced version, you can manage your subscription directly inside the app via Manage Subscription.